How Direct Billing Works

Direct billing allows us to submit your massage therapy claims directly to your insurance provider on your behalf, reducing or eliminating your out-of-pocket expenses at the time of your visit.

If you have questions about your plan, contact your insurance provider before scheduling. Any costs not covered by your plan will be payable at the time of your appointment. 

Step-by-Step Guide

-Verify Your Coverage Before Your Visit
Check your extended health benefit plan details prior to your appointment to confirm:

• Your annual coverage limit and remaining balance.
• If direct billing for Registered Massage Therapy (RMT) is allowed by your specific policy.
• If your plan requires a doctor’s prescription or referral for RMT coverage.

-Bring Your Details to Your Appointment
Upon arrival, provide your therapist or clinic admin with your active insurance card and photo ID so we can set up your billing profile.

-Treatment & Direct Submission
After your massage treatment, we submit the claim electronically directly to your insurer.

-Instant Claim Processing
Most insurance companies process claims instantly and confirm the approved coverage amount within seconds.

-Settle Any Remaining Balance
If your insurer covers 100% of the session, you’re all set! If there is a co-pay, deductible, or secondary balance not covered by your primary plan, you simply pay the remaining difference using any of our accepted payment methods.